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↩️ Refund Policy

Last Updated: October 21, 2026

At Aquapure, we strive to provide the best service to our users. This Refund Policy outlines the conditions under which refunds may be issued.

1. Investment Refunds

All investments made on Aquapure are considered final and non-refundable once the transaction is complete. Please consider this before making any investment decisions.

⚠️ Investment Warning: All investments carry risk. You are advised to invest only after understanding the terms and conditions. No refunds will be issued for investment amounts.

2. Refund Eligibility

Refunds may be considered in the following exceptional circumstances:

  • Technical Errors: If a technical issue on our platform results in an incorrect transaction.
  • Unauthorized Transactions: If a transaction is made without your authorization due to a security breach.
  • Duplicate Payments: If you accidentally make a duplicate payment.

3. Refund Process

To request a refund, please follow these steps:

  • Send an email to support@aguapure.com with the subject "Refund Request".
  • Provide your registered email address, transaction details, and a description of the issue.
  • Include any relevant screenshots or supporting documents.
  • Our support team will review your request within 48-72 hours.

4. Refund Timeline

  • If your refund request is approved, it will be processed within 7-10 business days.
  • The refunded amount will be credited to your original payment method.
  • You will receive a confirmation email once the refund is processed.

5. Non-Refundable Items

The following are not eligible for refunds:

  • Any investment package purchased on the platform.
  • Commission earned through referrals.
  • Bonuses or promotional credits.
  • Transaction fees or charges.

6. Cancellation Policy

Once you have purchased a package, you cannot cancel or reverse the transaction. Please ensure you have selected the correct package before completing the purchase.

7. Chargebacks

If you dispute a transaction with your bank or payment provider, we may suspend your account until the dispute is resolved. We encourage you to contact us directly to resolve any issues.

8. Changes to This Policy

We may update this Refund Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date.

9. Contact Us

If you have any questions about our Refund Policy, please contact us at support@aguapure.com.

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